Is CRM becoming a commodity? It seems like anybody with a application that contains a Leads, Accounts, Contacts and Opportunities tab can be a good CRM. Which begs the question, are people paying a premium for Salesforce.com?

NetSuite is not the first company to aggressively target Salesforce.com customers. But they just announced their RenewForce program which allows current Salesforce.com customers to switch to NetSuite for half of what they pay to Salesforce.com. Apparently this also includes service and support which is a pretty tempting deal. I can tell you right now, most customers I worked with were left dumb founded after they bought Salesforce. Most people were puzzled because when they thought they bought into Software as a Service, they really got software but no service.

Offer expires at the end of the year. Click here for more information.

Thanks Wayne